There are two ways you can under orders to us:
1.Submit order directly on our website.
2.send order to us by email or online live.
We recommend our customers Submit order directly on our website,so that we can give discounts to member.
Register member
If you are not member, please sign immediately.
you can fix one as you want, remember member name and password
Select products and submit order
1.fill in member name and password again,then you can start to make order list.
2.choose which one you need ,check size ,only need fill in quantity , add to basket,
then choose other oneĦ..till full your order .
3. confirm your order all exactitudes, fill the complete data of consignee.
4. if you have more addresses of consignees, please note in the remark,[name,address,zip,tel#] .
5. if you request us to mail product directly your customers [ drop shipping], please make
their orders under yours member ID, one customer one order, not mix.
6. submit order
Complete Order
1.Make payment for items,the price is not including shipping cost,we will let you know shipping cost soon.
2.Send payment for shipping cost for your order.
3.We will send items within 24 hours after we confirm full payment.
4.Shipping time take about 7 days at your door.
5.Leave us a good feedback if everthing is good when you receive your order.
F.A.Q
Q:What currency are all your prices?
A: Everything on Etopclothing.com is listed in US dollars. But we not only accept payment in USD dollars.
Q:Can I chat with Etopclothing.com online?
A: Yes,we are online for many hours everyday,so chances are we will be available to answer your questions
in real time on On-line Service or MSN Messenger or Yahoo Messenger!You may also leave us an offline
message and we will reply you with a message or email.
Q:How long does shipping take?
A: About 7 Days. But also depends on other variety of factors also.First of all it depands on what you have ordered,
the stle/quantity,as well as your shipping destination.Some countries abviously take longer to ship than others.
If you have ordered an item that is out of stock, it takes time to check availability with many suppliers and
factories that we cooperate with. In the case that the product you ordered is indeed out of stock, we can of
course offer you a similar product (for example: same style but in a different color) or you may pick a different
item of same value and we will send you alternative. This whole process does take time to correspond between
our warehouses, factories, and the customers and all adds to the shipping timeframe. However, rest assured
because our support team at Etopclothing.com answers all emails within 24 hours and we are here to help your
every needs. Please do not be impatient or frustrated, if you contact us, we will solve your problems.We take
every opportunity to communicate with our customers and will keep you up to date at every step of the order process.
Q:What forms of payments are accepted?
A: You can make payment via Western Union or MoneyGram.But we do not accept paypal now
Q:How can I get information after I have paid for the goods?
A: we will e-mail the tracking number of the express company to you as soon as receive the tracking number.
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