F.A.Qs.

1.What currency are all your prices?

Everything on Ecfashionmall.com is listed in US dollars. We only accept payment in USD as well.

2.How to Shop?

At ecfashionmall,we strive to keep your shopping experience simple and fun. Simply click on any of our available categories and choose your favorite items with the click of a button. We realize how important an easy checkout process is, that's why we have created an improved "one page checkout" making it easier and faster to buy than ever before.

2.What payment methods do you accept?

We accept Credit Card,Paypal,Western Union and Bank Transfer. 

Attention:We offer 5 % discount when you send payment by Western Union!

Please allow us 1 to 2 business days to process your credit card details.

When you order by credit card pls make your order amount less than 600 usd.

3.How to use Western Union?

Western Union is a global money transfer service, for more than 150 years, the familiar signs of Western Union have stood as a trusted symbol for connecting friends, family and businesses around the world.
You can go to http://www.westernunion.com to get your local westernunion agent information or you cant even use your credit card to pay with WU.

When you send payment by western union, you need
Receiver First Name:
Receiver Last Name:
Receiver City:
Receiver Country:

After you send payment by westernunion, please email us back including
Sender First Name:
Sender Last Name:
MTCN(Money transfer control number):  (You can find this number on your westernunion invoice)

4.How lang does shipping take?

4-8 Days. But also depends on other variety of factors also.First of all it depands on what you have ordered,the style/quantity as well as your shipping destination.Some countries abviously take longer to ship than others. If you have ordered an item that is out of stock, it takes time to check availability with many suppliers and factories that we cooperate with. In the case that the product you ordered is indeed out of stock, we can of course offer you a similar product (for example: same style but in a different color) or you may pick a different item of same value and we will send you alternative. This whole process does take time to correspond between our warehouses, factories, and the customers and all adds to the shipping timeframe. However, rest assured because our support team at Ecfashionmall.com answers all emails within 24 hours and we are here to help your every needs. Please do not be impatient or frustrated, if you contact us, we will solve your problems. We take every opportunity to communicate with our customers and will keep you up to date at every step of the order process.

5.How to track my order ?

You will get an tracking number like EE******CN from our sales after we shipped your order then you can go to EMS official site to trace your order or your local post site:

EMS official Site : http://www.ems.com.cn/english-main.jsp 
Tracking Links : http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html

6.Do I need to pay any custom/import duty when the package arrived?

We will mark the item value at a lower amount and ship it as a gift to avoid custom duties.However,we have no control over actions take by any customs depantment.